Missed Bin, Repairs, Replacements and New Services

All residential houses are entitled to:

  • 1 x 120L general waste bin (red lid) collected weekly
  • 1 x 240L recycling bin (yellow lid) collected fortnightly
  • 1 x 240L garden waste bin (green lid) collected fortnightly

 

All residential units / apartments are entitled to the closest equivalent of:

  • 1 x 120L general waste bin (red lid) collected weekly
  • 1 x 240L recycling bin (yellow lid) collected fortnightly - dependent on the bin room space available at the individual apartment building
  • 240L garden waste bin numbers are issued dependent on garden space at the individual apartment building

If your bin has been stolen you need to report it by:

If any of your bins are damaged let Council know so we can arrange for the bin to be repaired or replaced.

Report a damaged bin online

Alternatively, call Customer Service on 9911 9911.

If your bin has not been collected let Council know. 

Report a missed bin online

Once the online form has been filled out, Council will organise a collection. Please keep your bins out, so the bins can be collected. 

Alternatively, call Customer Service on 9911 9911.

Why was my bin missed? 

Possible explanations for missed collections:

  • The bin was put out too late
  • The bin is too heavy.
  • The driver did not see the bin because of an obstruction. 

Single Dwelling

Multi Unit / Apartments

Contact Us

Phone

9911 9911

Email

council@burwood.nsw.gov.au
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